Shipping Policy
Thank you for shopping with Reaux & Co.! We're committed to delivering your custom and creative goods quickly and with care. Please review our shipping details below:
Processing & Shipping Times
Please refer to individual product descriptions for estimated processing and shipping times. Custom and made-to-order items may require additional time.
Local Delivery & Pickup
We offer the following local options within a 20 mile radius of Thibodaux, Louisiana:
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Local Business Delivery – Free delivery is available for local businesses. We'll contact you to schedule a drop-off.
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Local Pickup – Free pickup is available for individual customers. You'll be notified when your order is ready.
Shipping Methods & Rates
We ship via USPS, UPS, or FedEx, depending on the order size and destination. Shipping rates are calculated at checkout.
Tracking Information
Once your order has shipped, you’ll receive a tracking number via email. If you don’t see it, please check your spam or junk folder.
Lost, Stolen, or Damaged Packages
Once your order has been shipped, Reaux & Co. is not responsible for lost, stolen, or damaged packages. Please contact the shipping carrier directly to file a claim. If you need help locating your tracking number, feel free to reach out.
If you have any questions, feel free to contact us at info@reauxandco.com.